Spidertracks Quickstart Guide

Whether you’re setting up Spidertracks for your own team or joining an existing team, this guide will walk you through the first steps. 

Follow the onboarding checklist below to get up and running quickly. If a topic is more detailed, we’ll point you to a dedicated article for full instructions.

Onboarding Checklist

Pick the section below that most applies to you;

For New Account Owners 

Are you setting up Spidertracks for your Organisation?

1. Create Your Spidertracks Account: Go to the Spidertracks Registration page and fill out the sign-up form. 

2. Create a New Organisation: After logging in, create your Organisation in Spidertracks. An Organisation contains the details and settings for how the system is setup for your operation. 

3. Add Your Aircraft and Spiders: Next, register your aircraft and link them to your Spider tracking devices.Go to Admin > [Your Organisation] > Aircraft & Spiders, then click Add. Enter your aircraft details, the installed Spider serial number and confirm the reporting settings.

4. Invite Your Team: If you have additional pilots, fleet managers, or flight followers, invite them to your organisation. Go to Admin > [Your Organisation] > Users & Groups and click Invite. Enter the emails of the people you are inviting. They will receive an invite email that guides them through creating their own login and then link them to the Organisation you invited them from.

5. Install the Mobile App (optional): You can track, communicate and more whilst 'on the go' using the Spidertracks mobile app for iOS or Android. The app is necessary for using Spidertxt and other Spider features when in the aircraft.

For more detailed instructions, see Setting Up Spidertracks for Your Organisation for step-by-step guidance.

For Invited Team Members 

Are you joining an existing Spidertracks Organisation that has already been setup for your team?

1. Accept Your Email Invitation: If an administrator has invited you to a their Spidertracks organisation, you will receive an invitation email. Click the unique sign-up link in that email to create your account (or to log in with an existing account) and join the organisation. Important: You must use the invite link – signing up on the website without it will not link you to the team’s account.

2. Log In to Spidertracks Web: Using the email and password from the invite process, log in at the Spidertracks web app. After login, you will become a member of your team’s organisation automatically. Depending on their settings, the Admin that invited you will be notified of your acceptance so they can complete setting up your access.

3. Verify Your Access: Once logged in, you will land on the Flying page (map view). You will not see any aircraft or flights on the map initially, don’t worry. It could be that no aircraft are currently active, or your admin may not have granted you visibility to any aircraft yet. You can check the History page to review past flights. If you still see no data, contact your organisation’s admin to ensure you have the correct visibility permissions for at least one aircraft.

4. Install the Mobile App (optional): You can track, communicate and more whilst 'on the go' using the Spidertracks mobile app for iOS or Android. The app is necessary for using Spidertxt and other Spider features when in the aircraft.

For more detailed instructions, see Getting Started as a Team Member in Spidertracks for step-by-step guidance.

Please contact [e-mail] if you require further assistance or help setting up your account.