Deleting the aircraft does not remove the tracks, it only removes the aircraft.
If an aircraft has been deleted, the tracks in the history page will show as 'Aircraft Name' (DELETED).
Note: If a Spider is registered against this aircraft, it will remain active and become available to assign to another aircraft. You will continue to be billed for this active spider.
Upon clicking the trashcan icon, you will receive this message;
Clicking Delete confirms you have read and understood the message.
To deactivate or remove a Spider from your account, you must contact support@spidertracks.com.
1. Select Admin.
2. Select Organisation.
3. Click Aircraft & Spiders.
4. Click the Aircraft you want to remove.
5. Click Delete.
6. Click Delete Aircraft.
FAQ
Q. Does Spidertracks keep my history even if an aircraft is deleted?
A. Spidertracks retains all history and will not delete or remove any tracks from your account. Only registered members of the account can delete tracks.
Q. How many aircraft can I delete at 1 time?
A. You can only delete one aircraft at a time.
Q. Can I delete aircraft in the Spidertxt app?
A. No, aircraft can only be deleted from the web interface.
Q. I deleted the aircraft but the tracks are still showing.
A. Deleting the aircraft does not remove the tracks, it only removes the aircraft. If an aircraft has been deleted, the corresponding tracks will show as 'Aircraft Name (DELETED)'
Comments
0 comments
Please sign in to leave a comment.