Does Spidertxt Support Shared Accounts? (Not Recommended)

In this article, we are specifically looking at why account sharing and sharing accounts and using Spidertxt is not recommended. 

 

Account Sharing For Flight Tracking

Sharing accounts within teams is common, however we try to discourage this as much as possible.

Having multiple users sharing accounts with administration access can be a security and privacy risk. 

Users with Administrator access can:

• Delete tracks.
• Change aircraft information.
• Change other users' access.
• Change other users' Visibility.
• Add Aircraft to incorrect AFF / API feeds.

Spidertracks can restore information, but this can take time due to this not being a site issue but rather a security issue. 

Multiple Users Sharing Accounts That Use Spidertxt 

Account sharing can cause multiple issues with Spidertxt such as:

• Delays in the Spidertxt messaging service.
• Messages are not being delivered.
• Message notifications not activating.

Spidertracks discourages account sharing, we strongly recommend that each person you would like to text has their own account. We do not limit or charge for the amount of members you can have on your account.

For texting to be successful, User A (sender - individual who initiates a message) must be able to directly text User B (recipient- individual who receives the message). 

Communication is a two-way process, having multiple users on one account does not allow this process to occur as no message is technically sent.  Users will see the message recorded in the account by another user. Due to this, there will be no message there to reply to. 

Accounts that are being shared also run the risk of having missed notifications and failed message delivery. When you send a Spidertxt to the shared account, the member who first receives the message will receive the notification of that message, but the other members that are using the account potentially won't see anything as the message will be marked as 'delivered' so no extra notifications are sent.

A. In the image below, you can see that all messages are coming from the same user. 

The mobile app will log out every 6 months. An automatic pop-up will alert users to when this will happen which will allow the user plenty of time to log in.

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